The objective of Stuart Lock Services is to provide a personalised support service to all existing customers and to provide potential customers with the assistance they require when purchasing machinery for their business. Services that are available to clients include:
- Machine Servicing
- Custom Integration
- Back-up & After Sales Support
There has always been a support service available to Irish customers, the majority of this has been covered remotely from the UK. The result of this is that Irish customers are paying higher prices for their servicing and maintenance due to the travelling expense of a machine expert from the UK. Stuart Lock Services provides this much needed service to the Irish customer base, nationwide. Stuart Lock Services is also available to provide services to the UK market place as required.
The Homag Name
Homag Machinery is a world renowned brand. Customers who buy into the Homag Machinery Brand expect a professional and experienced backup service to be available at reasonable cost with a fast, reliable return time. The use of Homag Machinery for manufacturers has become increasingly popular in the Irish market; this has been highly evident in recent years in the various trade shows held in both the UK and Ireland. There has been a reliable conversion in sales for Homag machinery since 2010. With the growth in this area, comes the ever increasing need to have reliable backup service.